The 28 best neighborhoods to see in Montego Bay (2024)

Our experience was meh 😑 … I’ll start with the positive review. The beach is beautiful and clean. The hotel raves about every room has a view to the ocean. Not true. I had to request a room change due to the bathroom not having a bathroom door and a huge palm tree as a view. We got moved one room down… at least it had a bathroom door and a 20% view of ocean mind you a huge palm tree blocking the view. The service from the staff was very poor. Many of the female staff were rude and would roll eyes at you when you would ask them a question. The food was also very poor. We ate some jello in these little glasses and they had pieces of glass in them. I went to the reception and management never came out nor did they show any concern. I’ve have been to other Decameron resorts that have truly been amazing stays. But this stay I was very disappointed in many aspects of my trip here. Jamaica did not make us feel very welcome. The staff needs to take some hospitality courses to improve the attitude and the food needs improvement.

This review is keeping in mind that it is a budget friendly option and not a 5 star resort so expectations definitely need to reflect that.Food: Generally standard but plentiful options. There were a few stand out dishes throughout our stay and we did not go hungry.Beach: Amazing water, very well maintained beach, hotel location and amenities surrounded by beautiful blue waters allAroundStaff: a couple of people stood out for service, but nothing blew me away in this aspect. Service was good enough but staff are very much on “island time” and generally distracted by the locals. No major complaints though.Rooms: THIS IS WHY I WOULD NOT RETURN…most rooms have an impeccable view of the water, we stayed on the Cornwall beach side and the rooms were new. Maintenance is a major set back though. We noticed a swarm of roaches by the mini fridge on our last day. It was very obvious this has been an issue for a while and honestly I’m shocked there aren’t more reviews about this because I’m certain it wasn’t a one off. Now I know it’s a hot climate and with food and people everywhere you will have your insects. But roaches homing themselves in your room is unacceptable and this is the only reason I will not return.Overall, great vacation and I would visit again if they took care of the co*ckroaches in the room.

I gave this place four stars because honestly believe they can put more effort into the food being served, budget all-inclusive resort or not. Overall it was pretty decent for the type of resort it is. Concierges at the front desk are helpful and friendly, especially for the myriad of things that go wrong daily. Also the bar staff there in the evening and night time. They keep this place alive.

We had an absolutely wonderful stay at the Royal Decameron Cornwall Beach! The hospitality and service provided by the staff were exceptional, and I want to extend a special thanks to Hakeem. His attentiveness and friendly demeanor truly made our experience unforgettable. The beautiful beachfront location, comfortable accommodations, and delicious dining options added to the overall excellence of our stay. I can't wait to return and create more amazing memories at this fantastic resort.

Arrived Friday, checked in, and there were no washed rags in the bathroom. Tried to get it from the front desk, but they had none. I could not open the safe from the instructions that were given from the front desk. Report to front desk and someone came and she could not open it either.Went to dinner, and the dining room was full, so I was asked if we could sit on the outside on a big bench and someone would bring the utensils. After waiting five minutes, I went and asked a server for some utensils. Seems as if she was a bit upset that I came and asked her in the manner she answered. She said "sir I will take them to you."After taking them to us, she did not return, so I have to go look my own drink, my own water.The dining room staff seems as if they were tired and want to go home.Wash rags were received 24 hours after we requested themSaturday morning breakfast was a bit better, but Sunday morning was bad. They ran out of most things, and it took a while to replace them.Sunday dinner was good as there were fewer guest guests there.I get the feeling that the hotel was full on Friday and Saturday and they were not prepared for it.

Very nice place. Comfortable rooms with sea view. I just wish the Marijuana wasn't smoked on property, it has such a stinky smell. One nice staff in the restaurant was Malawi. She was so sweet. Thanks Malawi. You should be training the rest of the staff

It was a good experience. Majority of the workers were pleasant. The hotel is located ideally near to attractions and restaurants. You can even see when the planes are about to land. They offer nightly entertainment, jacuzzi, archery lessons and Bingo games.

I found this an amazing establishment for a first trip to Jamaica. I didn't have to worry about anything while on the grounds. The food was delicious/plentiful and the drinks were refreshing! The beach was gorgeous yet could stand some more loungers. The housekeeping was on top of making sure our mini fridge was stocked with our needed drinks. The cafe was quiet and gave me a great wake up atmosphere while drinking my morning coffee. The only thing I would suggest that could be more helpful would be airport shuttle service.

It was our second time back to the Decameron Cornwall! We were there on December 12-19th with our son (18). We love the Decameron because it’s a smaller hotel and so easy and quick to navigate everything around. The service is phenomenal, the staff are kind! Shout out to RODNEY on the beach, a kind and hardworking soul who is always at your service. Shout out to ANTOINETTE who makes the best coffee at the coffee bar on the second floor. She remembers what you love ❤️ and makes you feel special. In the dining hall all of the staff are courteous and kind. If I had to give one criticism unfortunately the food is not what it was before, it is delicious but repetitive and no sea food. In the past there was sea food and different meats but this time not do much BUT we are booked for March AGAIN! Thank you Decameron Cornwall for a great stay! See you soon!

Holiday weekend well spent!At first I was iffy, because the check in process was long and the family was growing frustrated. However, when we got to our rooms and saw how beautiful they were and the VIEW omg, it was breathtaking. The beautiful pool and then the view of the Caribbean Sea, was everything!Dining was good at the buffet, lots of options. Fresh fruits and vegetables were always available at breakfast, lunch and dinner. Dessert options were also good, the bread pudding was a hit. Their grilled salmon, tuna puffs and lamb were really good.I have to shout out Orlando the Fantastic and Renee (fair complexion). They served us with excellence. They were warm, genuine and went above and beyond to ensure that our family was comfortable at the times they were on duty.Generally speaking, it was a good trip and I'm looking forward to returning.

I loved the Royal Decameron Cornwall Beach!! I was a little nervous after reading the reviews, but you shouldn't be! Staff was super friendly and kind the whole entire trip. I thought the food was really good. We ate at the buffet for most meals, but did try dinner at the Mediterranean restaurant. I thought they had a really good selection of fruit at the buffet and there were some authentic Jamaican dishes served! For the rooms, it was everything that we needed. We got 2 full sized beds, they were comfortable enough for what we needed. Room was very cool, which was nice in the heat! Drinks are a little bit sugary, that's my only complaint there, but I still loved them! I thought for the price of this resort, we got everything we needed and more. Also it is super close to the airport! Taxi was super cheap going to and from airport. You can also book excursions through the hotel, which is such a nice bonus. I would recommend this spot! It's a pretty small resort, which I enjoyed because you can't get lost! I would stay here again if I came to Jamaica!

I emailed twice for an anniversary package,when I got there they did not do it, they offered for the next day and I said no.We had to get changed to another room because air conditioning was not working. After speaking with manager D. Smith he found a room after saying there was none, but regardless he was VERY helpful,polite and understanding. A lot of the Staff were simply rude, others were good. The beach was wonderful! Definitely not a 4 star,but you get what you pay for, so for the price it was alright.Issues:Air conditioning in property overall seems to not be working well.No atm inside the hotel.Room smelled moldy.Both rooms had at least 1 thing broken and not replaced.Food is not being refilled in a timely manner or kept warm enough.No signs for meal times or dress code for dinning area.Too many flies.Needs Better entertainment or signs to let people know you go can go to the other Royal for that.

Beach is beautiful but resort loses points for the food and unpleasant staff. The food was always running out at the buffet. If you have a certain amount of guests at your establishment then you need to prepare enough food for them. The staff were always very short and borderline rude when you ask them about it. Some would tell you no and walk away. There were a few helpful people but it was few and far between. No ac anywhere on the grounds except in the rooms. So be prepared to sweat at meals. If it rains, good luck staying dry anywhere except your room. There were constant floods and leaks during the downpours. I would think if you are building a resort in the tropics you would put thought into keeping it dry when it rains. Bottom line, I won’t be back. Too many shortcomings for me to spend money here again.

The dining area customer service and food presentation left much to be desired. The cold meat, salad and vegetable area seemed to be a health hazard. Many persons who travelled with me reported to have loose stool or diarrhea by the second or third day of stay and they had only consumed food from the hotel buffet.The beach on the property is lovely and the rooms are well kept, but the food situation detracted from my stay heavily.

My experience at the Royal Decameron Cornwall Beach was extremely disappointing. We arrived for check-in at 3 PM and, despite waiting until 5 PM, our room was not ready. What made matters worse was the complete lack of communication or apology from the staff. It felt like we were invisible, as no one bothered to update us or express any concern for our situation. This level of neglect is simply unacceptable, and I cannot recommend this resort to anyone. The entire staff needs significant training in hospitality to ensure a more positive experience for guests.To compound our disappointment, my husband is vegan. On the first evening, when we went to the buffet, we were shocked to find not a single item that he could eat. In desperation, he approached a chef at the front who was slicing lamb to inquire about his options. Shockingly, the chef told him he could prepare something vegan but only if my husband gave him a substantial tip. So, in addition to the cost of staying at this all-inclusive resort, they tried to extort my husband just to have a proper dinner. I cannot stress enough how strongly I do not recommend this place.

Title: A Disappointing ExperienceReview:We recently stayed at this resort with a group of 10 friends and family members, and our overall experience left us deeply dissatisfied. Unfortunately, we feel compelled to share our feedback to prevent others from having a similarly unpleasant vacation.Regarding the room, we encountered several issues. The shower had poor water pressure, the bathroom leaked water, soaking the entire room, the minibar was warm, and the room's light was out. These combined inconveniences significantly impacted our comfort during our stay.The all-inclusive package, which should enhance the vacation experience, fell short of expectations. The hotel seemed to make every effort to discourage guests from utilizing the all-inclusive amenities. The food variety was limited, and after 2 hours into breakfast, there was no more food available. The existing dishes were excessively spicy, even for those accustomed to high levels of heat. Moreover, there was a shortage of utensils and plates, and requests for replenishment were met with audible frustration from the staff. Warm beer and frequent shortages during the all-inclusive period further added to our disappointment.The behavior of the staff was another significant drawback. Unwelcoming and seemingly uninterested, the employees exhibited unfriendly attitudes and made it clear they did not enjoy serving guests. Greetings were met with grumbles, and the staff consistently requested tips, despite providing subpar service.The most memorable aspect of our stay was the universally poor service from all staff members we encountered. Even during checkout, when expressing our concerns to the receptionist, the response was indifferent – a simple collection of the key, without addressing our feedback.Regrettably, we cannot recommend this resort to anyone. The combination of room issues, lackluster all-inclusive offerings, and consistently poor staff behavior made our stay far from enjoyable. We hope that our experience serves as a cautionary tale for those considering this resort for their vacation destination.

This experience was immaculateThe staff was amazing. The food was so good. Dancing outside with nahzir was so much fun. Ive been to many countries but Andre has to be the best bartender in the world!!!.. Also we had a little problem in our Room but Reid came really fast and fixed it. Everything was wonderful. I will highly recommend my friends and family to stay here.. Great job! 5 Stars.

Hotel is all- inclusive JamRock Cafe food is always different and caters to their demographic of customers. The bathroom is clean but needs to be updated; the shower is dated. Housekeeping, they need to remember to dust surfaces. Staff are polite, professional, and willing to assist at all times. I love night-time entertainment. However, I feel it is aimed mainly at couples.

This hotel has a great location with very friendly staff that goes out of their way to make you feel comfortable. The facility is well taken care of and very clean. Beach and pool are beautiful. This hotel has a lot of extras so make sure you Check them all out. Also the amount of food optionsIs huge. I would highly recommend this place. 5 stars from me!

Definitely not a 4 Star Hotel, 3 at the most!Rooms:-The rooms here have been severely neglected. When we first arrived I was shocked to see that there was no bathroom door and just a old brown curtain-The best bases are torn and worn and in need of a replacement-The AC systems are horrendous, we had to call maintenance numerous times as our AC constantly stopped working. This resulted in us having to change rooms in the night as they could not fix it. This also happened in 2 other rooms on our floor-The bathroom state was not good, hair in the drains, limescale on the taps and just horrible dirty tiles.-When you take a shower the water just runs out the bathroom with you-NO TEA OR COFFEE FACILITIES IN THE ROOM. This is a standard for even 2 starsService: Service was nothing to parade about. We had a few nice servers but some definitely are not up to standard. Long waiting times for just a cup of tea in the morning. I assumed they were short staffed as they would often seat you and forget about you and it would take forever to receive a drinkFood: The hotel mainly caters for Americans and we found that they lacked in Jamaican cuisine, it was very disappointing as I travel to Jamaica to get a taste of Jamaica not the USAHotel & Entertainment: Overall the hotel beach was lovely, well maintained but the shower heads are in serious need of replacing. Beach staff were also lovely and friendly. Seriously lacking in entertainment, if you are spending the evening in the hotel prepared to be bored.Overall if you are a family on a budget you can make the most of your stay but I would not stay here again, very sad as the hotel has loads of potential but defiantly needs some serious work

Excellent customer service. I am allergic to wheat/gluten, soy, dairy and eggs which I was super worried about but the chefs prepared special meals for me. They were amazing. The staff are exceptional, every single one of them we came across.

Just arrived back from a holiday with my daughter our first time to Jamaica,Hotel was very good, food and service was excellent, the beach and outside areas were clean and always had staff maintaining them throughout the day.Only had one issue within our stay which was we were left without towels for 1 day due to a laundry delivery not arriving.Would recommend this hotel though as storys I'd heard throughout my stay about other hotels in the area made me feel thankful we were here .

This was our second time to the royal Decameron Cornwall. Approximately a year apart , two very different experiences. We love this little resort… amazing beach , amazing staff and location .. however this time it felt understaffed. There wasn’t anything going on. The food wasn’t nearly as good as we remembered either.

The food was horrible. I got chicken one night that was still raw & when I informed them about it, they told me it was a new jerk. There were not many different selections to choice from. What didn't get gone for dinner was put out again the next morning for breakfast. I asked for a omelet, when I got back to my table the effects was still raw.The 3rd day there, the water in my room went out, the sink backed up with dirty black water. I called the from desk and told them, they said someone was coming and they never did come. The room smelled horrible from the dirty room in the sink. I wouldn't suggest anyone stay at this resort. It will ruin, your whole Jamaica experience.

I would not recommend this hotel to anyone. The staff were rude and ignored your requests. There was several days where cleaning staff did not have toilet paper, room towels or water. I waited 3 days to get pool towels as they never had any. The food in the buffet was not on heaters to ensure safe eating temperatures. It was a small resort which we wanted and the location was awesome.

I have one more night to go and would like to share my experiences while it is still fresh in my mind.So overall my experience has been good. There is definitely communication lacking from the front desk.The Bad:We had to figure out a lot of things ourselves like wake up really early to get pool towels, we had to scramble to get pool chairs, line up to book your la cart by 9am, be on time for food, or you will have trouble finding utensils, and food choices may be limited, shower was very luke warm at best, beds became a little stiff 4 days in.The good:Gorgeous location, some staff are really helpful. Shoutout to the maintenance man that fixed the door latch on my door and my safe within 30 mins of arriving. I am sorry I forgot your name.Best bread, salsa, chicken ever tasted.We went to the hip strip as a group, and they asked for our room numbers which was nice to ensure that keep guests accounted for.I see staff working here everyday, constantly doing something, working hard to improve the resort and the guests experiences. I think there is great potential here, with better communication, more staff and resources. :)

The food was good and there was lots of variety. The room was good- clean. I came to here a few years ago, before COVID 19 and the service was excellent with lots of activities to do and servers were very friendly. I saw lots of people tipping constantly. Sure, most people tipped $1.00 ISD but I'm sure that added up for servers in a day! Especially as more people came back for drinks at the bar. Workers seemed generally happy and the entertainers were constantly out- happy and busy doing events. This time that I came around in 2024 the service has really tanked! I had to constantly ask the servers for water for my kiddo because they would overlook him at every meal and not serve him water. Many times, I just gave him my water and then they would give me a water after the fact. In terms of entertainment. We only saw shows late at night and we soon learned that things that were advertised for children were not actually being held. My kiddo really wanted to feed fish and get facepaint on our first day there and NO ONE seem to know about where this would be held. We figured they had advertised it but didn't actually have it on. The Corwall side was not great for service, but from time to time we would get someone very nice to help us at meal time. When we went over to the Royal Decameron side- that was really bad. The one time we went, the lady completely ignored my request for water for my child, then I asked for juice and she ignored me too. Then I asked for a cup of ice as it was very hot. Eventually my kiddo's dad just got up and went to look for ice on his own. I gave my kiddo my water. The servers just seemed very bothered by any of our requests. I was so surprised by how bad the service has gone down. I was told that the hotel was sold to someone else. I wonder if that's why the service is impacted, or is the whole economy around the world so bad that people just feel resentful? Wish they were being owned by the previous owner who actually made this a really good place to stay at before COVID. This place could be SO MUCH MORE and it used to be SO MUCH BETTER! I remember special little perks that made it so magical, like we once had mimosas being served outside while it started to rain, or coconuts being cut and served outside and a fire show in the sand one evening. There was also some guy walking around in stilts that children would think was so cool! I think small perks and some new features would improve this place- such as building a small water park feature for the children would be really cool, some large bubble blowing entertainers, instant sit down massages out in the beach, nail work out and about, hair services ect. They do have a spa- but you have to book it ahead and it's expensive! A funny feature they do have are people going up and down the beach selling weed- hahhha! OMG!

The experience at this hotel really left a bad impression given it was our first time in Jamaica. The hotel itself is nice, but very poorly ran. 9 out of every 10 members of the staff you’d encounter (including dining, front desk, and bartenders) were very rude. Dining room staff would glare at you when you would ask for minimal items like silverware, which they never seemed to have on deck. At one point one lady threw the items at us on the table, my family and I were baffled. The buffet food was subpar, carb heavy, unseasoned, and they would run out of food 1.5 hours into breakfast or dinner, I saw so many tourists fighting for scraps. Water and toilet paper were scarce. We constantly had to ask to have more water and toilet paper restocked in our room and front desk staff treated us as if we were inconveniencing them— when water and toilet paper are BASIC human necessities. You could also really feel the tension between tourists and staff members. The majority of those dining room staff and bartenders do the bare minimum and they do it like they despise servicing others. I’m not sure if they either hate their job or they just hate having to service tourists. Looking around the room, especially in the dining area, it was very obvious that there was a huge amount of tension and you would just see other guests constantly shaking their heads, looking downcast, stressed or upset. It was clear this bad experience was shared by numerous guests. At one point we returned to our room after a full day out and our safe box was malfunctioning, when it had been working fine before we left the room— It was very suspicious. Not only this, but when they sent the person to come and repair it, we gave him a tip and he COMPLAINED about the tip we gave him, demanding a higher tip. It was just unbelievable. My family and I pretty much felt like we were at the mercy of these individuals and their poor treatment. We were in a new country, not knowing anyone, or our way around and our stay was already paid for and there was no ability to cancel and go to a different hotel, which if we could have done, we honestly would have. On top of that, you don’t really know how safe you really are. It was distressing and fear inducing. We went into our vacation excited to relax and enjoy our time-off, and honestly left stressed, bummed out, and with a really bad taste in our mouth. Will never return or recommend this hotel or even this chain to anyone. Spend your hard-earned money elsewhere.

A great location only a short transfer from the airport, and with excellent snorkelling right off the excellent beach & jetties (saw stingray, squid, squirrelfish, groupers, angel fish & many more). Sadly let down by variable food quality, restaurant setup (they kept running out of plates), and some very poor bar service at times (unless you tip up front to get the required staff 'attention'). There is also an especially bizarre refusal to provide regular black tea bags and teaspoons - hence the sight of everyone using the handle of their fork to stir their coffee! A couple of great individual entertainment acts in the evening shows, but barely enough to sustain a 1 week stay, after which it started to feel repetitive.

The overall experience was very good. The property is beautiful and the view is awesome. I loved that all rooms had beach view. I wanted a peaceful vacation and got just that. We also had access to the other property. Most staff members were very courteous but a few need help with customer service. I would go again.

I recently stayed at the Royal Decameron Cornwall in Montego Bay, Jamaica, and unfortunately, our experience was not good. Our first day there we had to change rooms because the toilet wasn’t working, it was missing a bathroom door only a curtain was hung up, the phone in the room did not work, and the safe was broken We were moved to another room, only to face more plumbing issues. The water in the shower and sink was either making loud noises or not coming out at all, and the hot water was hit or miss.Housekeeping did not leave enough towels and kept saying they would bring more but never did. Several times we had to request towels from the front desk ourselves. Even some of the furniture was in poor condition, the chair on the patio had a hole in it we couldn’t sit on it.Most disappointing, was the customer service. Many of the staff members were disinterested and rude. Several times I had to get my own utensils and napkins. One employee flat out told us she could not assist further because her shift had ended.What was also a red flag is that literally the same time we were checking in were heard another guest complaining to a staff member about the service. I heard her say “I will do everything in my power to make sure no one stays here”I love Jamaica. It’s my second home. But I will never stay at Decameron again.